Privacy Policy
Effective: 19 September 2026 | Supreme Coats (Pty) Ltd | Reg. 2025/199446/07 | Republic of South Africa
1. Introduction
Supreme Coats (Pty) Ltd ("Supreme Coats", "we", "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy explains how we collect, use, store, and protect your data.
2. Responsible Party
Information Officer: Bradford Viljoen
Organisation: Supreme Coats (Pty) Ltd
Address: Pretoria East, Gauteng, South Africa
Email: info@supremecoats.co.za
Phone: +27 72 045 4018
3. Information We Collect
We collect: full name, email address, phone number, property address, and any information you voluntarily provide via our contact or quote request forms. We also collect standard website analytics data including pages visited and device type.
4. Why We Collect Your Information
We use your information to: prepare and deliver quotations, schedule and carry out work, communicate with you about your project, send service-related notifications, and improve our services. We do not sell your personal information to third parties.
5. Lawful Basis for Processing
We process your information on the following grounds: performance of a contract (delivering services you have engaged us for), legitimate interest (improving our services and following up on quotations), and consent (marketing communications, which you may opt out of at any time).
6. Third Parties
Your information may be shared with our CRM platform (RapidCRM, powered by GoHighLevel) for contact and project management purposes. This platform is bound by its own POPIA-compliant privacy policy.
7. Data Retention
We retain your personal information for as long as your project is active and for a period of 5 years thereafter for legal and accounting purposes, unless you request deletion.
8. Your Rights Under POPIA
You have the right to: access your personal information, correct inaccurate information, request deletion of your information, object to processing, and lodge a complaint with the Information Regulator.
9. Information Regulator Contact
Information Regulator (South Africa)
Website: www.inforegulator.org.za
Email: inforeg@justice.gov.za
Tel: 010 023 5200
10. Cookies
Our website uses essential cookies for functionality and analytics cookies to understand site usage. You may disable cookies in your browser settings.
11. Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page reflects the latest revision.
12. Contact
For any privacy-related queries: info@supremecoats.co.za